Description
A linguist explains why we understand and misunderstand one another in everyday conversation and provides practical guidance in improving communication in personal relationships and on the job
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Often it's not what you say, but how you say it, that counts. Deborah Tannen, the internationally-acclaimed expert on communication and author of the bestselling YOU JUST DON'T UNDERSTAND, will help you recognize your own conversational style and how it meshes or clashes with the styles of others. Entertaining and informative, everyone who speaks will want to read this gem.
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