Description
Intended for future mediators, this textbook considers several major forces that direct conflict--namely power, face-saving, climate, and strategies/tactics--and suggests how to work with each of them to encourage productive conflict management. The fifth edition broadens the definition of conflict to perceived incompatibility of any kind, and updates references to research and theory. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
Read More
Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.An introduction to social science research and theory on conflict
Read Less