Managing in the Service Economy
Books / Hardcover
Books › Business & Economics › Management
ISBN: 0875841309 / Publisher: Harvard Business Review Press, May 1986
A Harvard Business School professor summarizes the current status of the service industry and explai...
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A Harvard Business School professor summarizes the current status of the service industry and explains his "strategic service vision" theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage within the industry
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