Service Breakthroughs: Changing the Rules of the Game

Service Breakthroughs: Changing the Rules of the Game

Books / Hardcover

BooksBusiness & EconomicsForecasting

BooksBusiness & EconomicsMarketingGeneral

BooksBusiness & EconomicsManagement

ISBN: 0029146755 / Publisher: Free Press, September 1990

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Description

Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel Read More
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Used - Like New High Quality! With Dust Jacket

Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

$10.99

1 in Stock at Warehouse

Used - Very Good With Dust Jacket

Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.

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1 in Stock at Warehouse

Used - Good With Dust Jacket

Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

$10.99

1 in Stock at Warehouse

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