Description
Discusses the development and implementation of performance measurements for a business. The author clarifies the difference between business fundamental metrics and strategic metrics that link to an organization's future vision. A review of software programs and four case studies round out the book. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read More
Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:Identify strengths, weaknesses, opportunities, and threats.Design data collection strategies.Link the scorecard to other systems in an organization.Develop a performance index.Avoid the top 10 measurement mistakes.In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.Click here for the introductory chapterA 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.
Read Less