Face-to-Face Communications for Clarity and Impact (The Results-Driven Manager Series)
Books / Paperback
Books › Business & Economics › Management
ISBN: 1591393477 / Publisher: Harvard Business Press, June 2004
This brief overview will help managers hone verbal and nonverbal skills in face-to-face communicatio...
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This brief overview will help managers hone verbal and nonverbal skills in face-to-face communication. Short chapters explain salient points on using the spoken word effectively, using nonverbal communication, reading others' signals, and communicating under pressure, and touch on areas such as managing anger, detecting lying, asking questions, and persuasion. There is no subject index. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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