Description
Business Communication: Process and Product provides a practical, applied process approach to developing effective business documents and communications as well as numerous examples of business documents and instruction on using today's business technologies and to enhance communication and presentations.
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Using dozens of case examples throughout, Guffey (business English, Los Angeles Pierce College) covers business communication at all levels, including listening and nonverbal skills, collaboration, meetings skills, presentations, and of course, business writing. The units on business writing incorporate information on basic correspondence such as e-mail, memos, letters, and sales messages, as well as reports and proposals from research and planning to organization and final presentation. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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