This undergraduate textbook explains how to write business correspondence and reports, build positive relationships, listen effectively, interpret nonverbal messages, communicate ideas verbally, and find employment. The sixth edition adds sections on workplace diversity and the legal issues surrounding communication technologies. The CD-ROM contains PowerPoint slides and quizzes. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Business Communication, 6th Edition, presents basic business communication fundamentals by using practical applications. It is designed to assist students in achieving academic and career success through the development of excellent communication skills. In depth discussion of current communication topics include: workplace diversity, electronic technology, correspondence applications, proposals, business plans, special reports, visual aids, teamwork, interpersonal communication, listening and nonverbal messages, presentation skills, and employment communication. Your students will understand and possess the skills needed to achieve success in their business communication through the use of the Sixth Edition.
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