Customer Service Operations: The Complete Guide
Books / Hardcover
Books › Business & Economics › Customer Relations
ISBN: 0814450040 / Publisher: AMACOM, November 1991
A guide to developing and running a profitable service-oriented department, with tips on making a co...
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A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options
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