If you have ever walked away from a conversation because you didn’t know what to say, or spoken in a way that backfired, PowerPhrases! is for you! If you have ever thought of the perfect thing to say AFTER it was too late, you need this book.This amazingly practical book addresses: What is a PowerPhrase? How to say “no” without caving in and losing friends What is a Poison Phrase? How to use PowerPhrases in conflict, sales, negotiations and work Create your own PowerPhrases Get conversations with strangers off to a quick and satisfying start Diffuse anger with PowerPhrases And much more. You will laugh with recognition as you see yourself in the “don’t says” and sigh with understanding when you learn the most effective way to get your point across. PowerPhrases are what you should have said last time and will say next time.This new, expanded edition is the original completely revised and updated. It includes 110 more pages and a multi-media CD. The book is on the CD in searchable form, as well as Flash Movies: The Legend of Mighty Mouth, and A World of Truth. There is a PDF of the Runion Rules, links to the Communication Style Inventory and much, much more. The new chapters include a PowerPhrases Quick Reference Guide and The Truth About Truth, Persuasion and PowerPhrases. Read Less