Description
For Fifteen Years, internal and external consultants have relied on Peter Block's landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author - one of the most important in his field - offers you his legendary warmth and insight. This much-awaited edition is for you ... even if you don't think of yourself as a "consultant."Peter Block founded two well-known training firms, Designed Learning and Block Petrella Weisbord.
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Focus on what makes for successful consulting with this practical, how-to-do-it guidebook. It applies to anyone who does consulting, even if you don't call yourself a consultant. Author Peter Block describes it this way: You are consulting any time you are trying to change or improve a situation but have no direct control over the implementation.Flawless Consulting delves into the science of effective consulting . . . whether on a formal client basis or working as an employee within a multilayered company. Through the use of illustrative examples, case studies, and exercises, Block details the behaviors behind interpersonal dynamics and error-free consulting.Using the techniques in this book, you will learn how to:Encourage the demand for your expertiseEnsure that your recommAndations are implemented more frequentlyDevelop a partnership role with clientsAvoid no-win consulting situationsIncrease the leverage you have with your clientsEstablish more trusting relationships with clientsFlawless Consulting points out the elements that often get in the way of productive consulting, and then shows you how to handle them and move on to clear, mutually beneficial consulting.Based on the author's extensive internal and external consulting experience, this book will serve as an in-depth guide for developing the necessary skills for getting your expertise used, even when you don't have control!
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