Description
Kendall, President and founder of MarketKey Inc. (US and Canada), applies Goldratt's Theory of Constraints ( The Haystack Syndrome , 1990) to his organizational improvement roadmap. Through an overview of this management methodology, integration of TOC with other quality management techniques, case studies (e.g. "A High Tech Company--The Operation was a Success but the Patient Died"), logic trees, parables, and a glossary, the author provides instruction in achieving the competitive edge, customer satisfaction, and company security. Annotation c. by Book News, Inc., Portland, Or.
Read More
Today's managers encounter tremendous resistance in getting others to buy-in to change. The ongoing rounds of downsizing and upheaval have taken their toll, leaving a legacy of skepticism. Therefore, managers must not only have ideas, but must be experts at "selling" the correct answers, information, and measurements to address issues of change. Securing the Future uses the Theory of Constraints, a breakthrough improvement methodology, to provide solutions to today's management problems. It documents the step-by-step approach to achieving a strategic vision of long-term competitive advantage, employment security, and customer satisfaction. Using a combination of parable, methodology, and case studies, this book presents an in-depth management road map to exponential improvement in any organization. If you are looking for concrete ideas on how to build the intellectual capital your organization will need in order to thrive in years to come, Securing the Future will show you the way.
Read Less