Description
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
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Like everyone else, librarians these days have to keep up with the use of social media functions like Twitter, Facebook, Google Voice, and Second Life. Add in specialized library applications like My Info Quest and LibraryH3lp and the need to keep up becomes pressing. Edited by Thomsett-Scott (engineering librarian, U. of North Texas) this work provides an introductory chapter and seven case studies from libraries across the United States. A wealth of sample screens allow the user to see examples from each chapter's case study. The book closes with a six page suggested reading section broken down into subjects like website usability, marketing and advertising, and user needs analysis. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)
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