Winning the Service Game

Winning the Service Game

By Schneider, Benjamin and Bowen, David Earl

Books / Hardcover

Books › Business & Economics › Marketing › Industrial

ISBN: 0875845703 / Publisher: Harvard Business Review Press, March 1995

Price Starting at $6.10

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Description

Tells how to focus on customer needs and expectations, offers advice on managing personal contact wi... Read More
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Used - Very Good With Dust Jacket

Very Good condition. Acceptable dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$6.10

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