For years, lean initiatives have generated staggering improvements on the shop floor. And now many business leaders want these lean benefits incorporated into non-traditional environments. This book demonstrates how to efficiently translate and transition lean manufacturing principles into any office. In this work, Carlos Venegas confirms that the competitive advantage will go to those who manage information most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
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The shop floor is not the only business space amenable to kaizen events. Most front offices, back offices, and even the nice corner offices with the carpeting and windows could probably use some re-thinking so assets firms already have can better support business strategies. Consultant Venegas makes a convincing case for getting leaner in the office, particularly given new technologies. He shows readers how to find waste and to map the value streams in office processes, how to plan and implement an atmosphere in which kaizen (small, continuous improvements) will succeed and thrive, and how to evaluate those small improvements against business goals. He focuses on practical ideas, such as finally getting the office arranged so work flows from workstation to workstation rather than seemingly at random, and performing "housekeeping' tasks that free physical and mental space for the most important work. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)
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