Of the report -- Emotions, emotional intelligence, and projects -- Study one: The relationships between emotional intelligence abilities, project manager competences, and transformational leadership behaviors -- An evaluation of the impact of emotional intelligence training -- Implications of findings, directions for future research, and overall conclusions -- Developing emotional intelligence training : theoretical and empirical underpinnings -- Appendices. Appendix 1: Semi-structured interview schedule-- Appendix 2: Exercise 1 : emotional self-awareness -- Appendix 3: Exercise 2 : perceiving emotions -- Appendix 4: Exercises 3 and 4 : verbally demonstrating empathy and practicing demonstrating empathy -- Appendix 5: Exercise 5 : role plays to show practice in rapport, empathy, and anticipating and responding to emotions -- Appendix 6: Exercise 6 : the organization's emotional climate. Read Less