Description
Business consultant Carroll outlines his methodology for "lean implementation" that starts with a company's existing work flows and develops process-performance improvements and measurements, determining what work must be completed in order to determine how best to do the work. Carroll notes that the reference is intended primarily for CEOs, COOS, and other business managers rather than IT professionals; "As fond of information and other technologies as I am," he writes, "I believe that the more complex and, therefore, more valuable (and costly) elements of business processes are tasks that are people-based." While the reference emphasizes manufacturing, the broader concepts apply to business processes regardless of service or industry. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Until now, Lean thinking has been narrowly focused on physical processes, causing serious shortcomings and failures in obtaining Lean benefits. Lean Performance ERP Project Management integrates strategy, people, process, and information technology into a project management methodology that applies Lean thinking to all processes. It uses Lean principles, tools, and practices to improve and then continuously improve management decision processes, information/support processes, and their linkages to Lean physical processes. It allows you to start with your existing process, and then develop process performance improvements and measurements. If you're tired of information technology project failures or poor results, and all the "after project" rework, Lean Performance ERP Project Management will be a breath of fresh air. It helps you achieve system integration and provides an on-going Continuous Improvement tool after implementation. By showing you how to develop and utilize process workflow standards, it provides you with a road map to successful Lean Transformation.Lean Performance is the product of the trial and error project applications of many business process and performance improvement methodologies, based on the author's considerable practical management and consulting experience. When you recognize the strength of the business, i.e. people and processes, you can enhance your company culture of continuous improvement.
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