Description
The debut title in Wiley’s Microsoft Executive Circle Series, The Think Factory shows you—using case studies and sample improvement plans—how intangibles such as collaboration and business intelligence interact to create tangible value and identifies the best practices for expanding your company’s investment in people and procedures.
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Productivity expert Conway (Microsoft Consulting Services) describes the nature of information work and explains how information flows through and sustains the successful organization. She then discusses what executives and managers need to know in order to measure and foster productivity in today's information-driven workplace. Particular attention is paid to the impact of organizational and technology changes. The application of the concepts of Lean Six Sigma to information work is also addressed. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)
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