Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing)) By Jan Van Bon, Arjen de Jong, Axel Kolthof Books / Paperback Books ISBN: 9087531249 / Publisher: Van Haren Publishing, June 2008 Price Starting at $6.93 Free Shipping Send to a friend Add to Wishlist Below is a list of products arranged by condition. Select the quantity of the product you desire and click the "Add" button. Used - Like New High Quality! Like New condition. A near perfect copy that may have very minor cosmetic defects. $6.93 1 in Stock at Warehouse Quantity Add Free Shipping to continental U.S. OR $1.00 per item discount if shipped to store. Reviews Goodreads reviews for Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))