The delivery of health care in any context is dependent upon the communication between the individuals who are involved. This innovative new text is designed to help nursing students excel in the increasingly complex, multicultural health care workplace. The goal of this practical text is to help students overcome their cultural biases and develop the skills and techniques they will need to communicate effectively and compassionately with patients and health care providers from other cultures. Eliciting assessment data and cultural preferences and teaching about procedures, hospital policy, and home care to patients and families from other cultures are just a few of the valuable communication techniques covered in this invaluable text.(communication, multicultural, cultural, transcultural, minority, international, communication skills) Read Less