These days the traditional quiet of libraries is punctuated by the click of fingers on keyboards and the hum of personal computers. This collection of 11 essays follows the cables behind the scenes to help library professionals evaluate and select networked services and resources that best meet the need of patrons. Essay topics include planning, selecting evaluation approaches, assessing services and resources, choosing performance indicators, performing needs assessments, dealing with legal and business matters, developing policy, allocating resources, penetrating vendor usage statistics from both sides, and considering key issues and future directions. Contributors offer both tools and arguments in making the case for services and resources. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com) Read Less