Description
Written by both counselors and social workers, this guide covers the theory and practice of contemporary human service management, illustrated with case studies and examples. The authors discuss the problems facing managers in the context of a human service organization. They stress planning and program design, organizational theory, and the design and use of information systems. They also offer advice on building supervisory relationships, managing finances, evaluating programs, and the role of leadership. An appendix provides a model questionnaire for a management audit. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Covering the most important issues facing managers and administrators in human service agencies in the 21st Century, this thoroughly updated and revised edition is the most current text on the market. The authors provide an overview of the managerial and leadership functions that a successful manager or administrator in the human services needs to understand. Practical in its approach, the book introduces students to the theory and practice of managerial and leadership functions and provides important guidelines for working within agencies. This text is useful for readers already in the workforce as managers and administrators, as well as for students who will be entering human service agencies.
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