The Quality Excellence for Suppliers of Telecommunications Leadership Forum (a telecommunications se...
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The Quality Excellence for Suppliers of Telecommunications Leadership Forum (a telecommunications sector consortium) launched a supply-chain quality management system standards initiative in 1998. The newest version of that initiative, based on changes made in reaction to the publication of ANSI/ISO/ASQ Q9001-2000, is described here. Covering system requirements and metrics (measurements), chapters discuss hardware, software, and service requirements; measurements data management and analysis; and case studies for gathering feedback information. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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