A revealing look at how tech industry bias and blind spots get baked into digital products—and harm us all.
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Wachter-Boettcher, a web consultant and author of books for web professionals, delves into problems with technology products and their algorithms that result in sexism, racism, biases, and ethical failures. She describes how the tech industry operates, how its hiring practices and work culture create teams that don’t represent the majority of people, how these non-diverse design and development teams create shallow perceptions of users and their needs, and how those perceptions lead to products that leave out many users or take advantage of personal data and create bias. She addresses technology like Twitter, Tumblr, Facebook, Google, Uber, and Apple technology, and also details people and companies attempting to change these problems. Annotation ©2018 Ringgold, Inc., Portland, OR (protoview.com)
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