Description
Zofi, founder of a human capital consulting firm, shows how to successfully manage virtual teams scattered across the country and around the world. An introduction overviews opportunities and challenges of virtual teams, outlines different types of virtual teams, and lists success factors. Later chapters concentrate on four essential ingredients: creating trust and accountability, communicating across cultures and languages, managing conflict, and improving efficiency. The book offers suggestions for building rapport among virtual team members, assessing performance, delegation, and using e-mail and teleconferencing. Case scenarios and quotes from with real-life virtual team members and leaders demonstrate techniques. The book also includes key point checklists, chapter-ending roadmaps for achieving specific goals, and an appendix of eight characteristics of high-performing virtual teams. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)
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Maximize the power of teamwork — even when team members are worlds apart. With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: • Trust and Accountability. Ten tips for creating trust within and across virtual teams • Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations • Conflict Management. Examples, case scenarios, and resolution strategies • Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together—even if they’ve never met.
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