Customer Satisfaction Management Frontiers-I: Selected papers presented at the First World Customer Service Congress, October 29-31, 1997, Tysons Corner, Virginia USA By Dr. Johnson A. Edosomwan (ed) Books / Hardcover Books Publisher: Continuous Improvement Company, January 1997 Price Starting at $12.99 Free Shipping Send to a friend Add to Wishlist Below is a list of products arranged by condition. Select the quantity of the product you desire and click the "Add" button. Collectible - Like New Signed High Quality! Signed Copy Collectible - Like New. Signed by editor on front endpage. $12.99 1 in Stock at Warehouse Quantity Add Free Shipping to continental U.S. OR $1.00 per item discount if shipped to store. Reviews Goodreads reviews for Customer Satisfaction Management Frontiers-I: Selected papers presented at the First World Customer Service Congress, October 29-31, 1997, Tysons Corner, Virginia USA There are not any review yet for this book