A workbook using a case study approach to explore issues in cross-cultural conflict and resolution i...
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A workbook using a case study approach to explore issues in cross-cultural conflict and resolution in the business context. Activities in problem-solving, role playing, critical thinking, and language expansion help students develop oral communication skills in sections on stereotypes, hospitality, concepts of time, and negotiations in different cultures. Includes exercises and answers, plus information sources for projects. For intermediate English-as-a-second language students. No index. Annotation copyright Book News, Inc. Portland, Or.
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