This work offers a Cisco-authorized, self-paced tutorial for passing the CVoice exam, a required exam for the Cisco Certified Voice Professional (CCVP) certification and for Cisco's IP Telephony Support Specialist and Rich Media Communications Specialist certifications. The book covers CVoice exam objectives by explaining exam-relevant concepts in a logical sequence, and includes real-world content not covered in the CVoice course. Coverage encompasses basic IP telephony operation and router configuration, troubleshooting, and integration with an existing public switched telephone network. Chapter review questions are included, and hands-on lab exercises are tailored to home lab environments. Although the book is targeted to CVoice exam candidates, it can serve as a VoIP primer. Wallace has written books on Cisco networking. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com) Read Less