Description
For students in courses that emphasize the development of interpersonal skills and for participants in leadership and supervisory training courses, this text blends current and traditional topics dealing with interpersonal relations in organizations with a component of skill development and self-assessment. This seventh edition contains two new chapters on improving productivity and managing stress and on the job search and career enhancement. New topics discussed in this edition include informal learning by employees, virtual teams, groupware for decision making, and the integration of information technology into interpersonal skill development. DuBrin teaches at the Rochester Institute of Technology. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Designed to help readers enhance their interpersonal skills in the workplace, this book explores a blend of current and traditional interpersonal concepts?and features a heavy emphasis on skill development and self-assessment through an extensive variety of skill-building suggestions, exercises, and cases related to specific topics. Meets federal SCANS requirements. Addresses a full range of contemporary topics, including: the triarchic theory of intelligence and multiple intelligences; metacomunication; cross-functional teams and virtual teams; self-efficacy as it contributes to motivation; the integration of information technology into interpersonal skill development; improving cross-cultural relations; helping others grow and develop (including dealing with difficult people); 360-degree feedback; the integration of information technology into interpersonal skill development; and the modern career path. For anyone interested in developing or improving their interpersonal skills in the workplace.
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