Keeping customers for life By Cannie, Joan Koob, Caplin, Donald Books / Paperback Books ISBN: 0814450083 / Publisher: American Management Association, January 1991 Price Starting at $5.16 Free Shipping Send to a friend Add to Wishlist Below is a list of products arranged by condition. Select the quantity of the product you desire and click the "Add" button. Used - Very Good Very Good condition. $5.16 1 in Stock at Warehouse Quantity Add Free Shipping to continental U.S. OR $1.00 per item discount if shipped to store. Reviews Goodreads reviews for Keeping customers for life