Explains how to use the Web site authoring program to design, create, maintain, and troubleshoot an e-commerce Web site, covering feedback forms, customer support, and visitor registration and tracking.
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Shows small business owners how to build an e-commerce web site with the FrontPage 2002 program. The author offers guidance for identifying customers, organizing the site, setting up an interactive catalog, accepting payments online, marketing to attract customers, and improving the site as business grows. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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