Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

By Zemke, Ron and Bell, Chip R.

Books / Paperback

Books › Business & Economics › Customer Relations

ISBN: 0814477844 / Publisher: AMACOM, February 1992

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Description

Outlines eight imperatives necessary for developing quality service and offers managers strategies for implementing them in their organization Read More
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Used - Good

Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

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