Description
Introduces an innovative strategy known as the "soft touch" for successful negotiations; looks at both successful and unsuccessful negotiations; and shows how to alleviate and avoid confrontations
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Introduces an innovative strategy known as the "soft touch" for successful negotiations, which is the best way to bring adversaries to the bargaining table; looks at both successful and unsuccessful negotiations; and shows how to alleviate and avoid confrontations in the workplace and even in everyday life. IP.
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