Measuring Customer Satisfaction (A Fifty-Minute Series Book)
Books / Paperback
Books › Business & Economics › Management
ISBN: 1560521783 / Publisher: Crisp Pub Inc, March 1995
After completing this course, you will have the critical skills to recognize, reward, and reinforce...
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After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.
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