American Samurai
Books / Paperback
ISBN: 0446393606 / Publisher: Grand Central Publishing, April 1992
Argues that managers are responsible for most business breakdowns, stresses the need for quality and continuous improvement, and suggests a program for achieving and maintaining quality
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In the tradition of Theory Z, a management expert explains how America can regain its #1 economic power status by using Japanese business techniques. In this unique guide, business people will discover why managers are responsible for 99% of all day-to-day business breakdowns, why building to specs guarantees stagnation, and more.
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