The Quality Journey: How Winning the Baldridge Sparked the Remaking of IBM

The Quality Journey: How Winning the Baldridge Sparked the Remaking of IBM

By Schwartz, Stephen, Boyett, Joseph H., Osterwise, Laurence, and Bauer, Roy

Books / Hardcover

Books › Business & Economics › General

ISBN: 0525936599 / Publisher: Dutton, October 1993

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Shows how the troubled IBM won the 1989 Malcolm Baldridge National Quality Award for quality improvement Read More
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Used - Good With Dust Jacket

Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

$9.25

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