Description
Eleven chapters integrate theory and advice on developing interpersonal skills. Topics discussed inc...
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Eleven chapters integrate theory and advice on developing interpersonal skills. Topics discussed include: self disclosure, developing trust, verbal and non-verbal communication skills, helpful listening, conflict resolution, stress and anger and management, diversity issues, and barriers to interpersonal effectiveness such as anxiety or shyness. Each chapter includes exercises for skill-building. Annotation c. by Book News, Inc., Portland, Or.
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