Customer-Centered Reengineering: Remapping for Total Customer Value
Books / Hardcover
Books › Business & Economics › General
ISBN: 0786302984 / Publisher: Irwin Professional Pub, June 1994
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in,...
Read More
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe."
Read Less