A pragmatic guide to proven industry practices related to both managerial and technical issues that determine the success or failure of a project. Software engineer Young discusses topics including strategies and methods for getting to the real customer requirements, developing and improving a requirements process, the roles and responsibilities of the joint team for requirements elicitation, designing system requirements, maintaining effective communication among team members, maintaining a set of work products, requirements verification and validation, accommodating changes, and how the recommended requirements practices utilize the Capability Maturity Model framework. He also provides a sample process and offers recommendations for incorporating industry best practices. Annotation c. Book News, Inc., Portland, OR (booknews.com) Read Less