Description
A series of informative monographs furnishes business managers with essential facts, strategies, and techniques, offering practical guidelines on how to manage employees effectively and communicate successfully in a business environment.
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Every office has someone who's no fun to be around. But getting along with that person'and managing them effectively'can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Recognize why and when people act outIdentify different types of difficult peopleCope with difficult behaviorGet the most out of trouble employeesNurture a harmonious work environmentThe Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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