Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (Fifty-Minute Series)

Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (Fifty-Minute Series)

By Morgan, Rebecca L.

Books / Paperback

Books › Business & Economics › Decision-Making & Problem Solving

Books › Business & Economics › Customer Relations

ISBN: 1560526696 / Publisher: Crisp Learning, April 2002

Price Starting at $6.85

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Description

This course will demonstrate communication techniques that build customer loyalty, and how to defuse... Read More
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Used - Good

Good condition. 3rd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$6.85

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