Description
Although the title suggests a cautionary tale, this guide was written to help marketers exploit current consumer purchasing trends, particularly that of "emotional spending." Danziger, president of Unity Marketing, contends that understanding why consumption is based on want rather than need is the key to successful marketing. She provides examples of companies that have profited from using this premise and instructions for others to do the same. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Consumers shop to satisfy emotional needs and desires-if a company is selling to emotion, then it's in the business of luxury. What motivates consumers to buy? Is it pleasure? Education? Entertainment? Status? Or just an impulse? Knowing why consumers buy what they do is the secret to predicting how they will behave in the ever-changing marketplace. In most cases, much of what people buy are items they really don't need. Focusing on the ""whys"" of spending, Danziger has meticulously profiled customers in more than 30 categories of discretionary spending through research based on surveys, interviews, and focus groups from a variety of people who make discretionary purchases. She provides readers with a vision of the future, giving them the foresight to anticipate the needs and desires of their customers. This groundbreaking guide will help marketers of all products understand the underlying motivators consumers use to both make their purchases and become satisfied, loyal customers. In Why People Buy Things They Don't Need, Danziger examines: * The 14 justifiers that give consumers ""permission"" to buy. * Trends impacting why people purchase what they do. * How to sell even more to these customers. * The future of discretionary spending.
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