Learn to break the pattern of ineffective and costly meetings!Everyone who has ever attended a meeting has struggled at one time or another with how to make meetings more productive. Author and professional facilitator Frances A. Micale offers step-by-step instruction on how to determine when a meeting is needed, shortcuts to creating and sticking to a results-driven agenda, how to conduct an orderly conference call, and much more.For bosses and first-time managers alike, the tips in this book provide new ways to share information and come to decisions without wasting time, money, and energy.Topics include:Creating objectives and agendasEstablishing and reinforcing ground rules to keep participants on trackFacilitating discussionsConflict management and resolution tipsAlso included are meeting self-evaluation forms, case studies, work sheets, and planning forms. Read Less