Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

By Gitomer, Jeffrey

Books / Hardcover

Books › Business & Economics › Customer Relations

ISBN: 188516730X / Publisher: Bard Press, June 1998

Price Starting at $15.40

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Description

Offers strategies for turning customer satisfaction into customer loyalty, emphasizing the importance of word-of-mouth advertising Read More
Below is a list of products arranged by condition. Select the quantity of the product you desire and click the "Add" button.
Collectible - Very Good Signed With Dust Jacket

Signed Copy Collectible - Very Good. Very Good dust jacket. Signed/Inscribed by author on half title page. (business, customer satisfaction)

$15.40

1 in Stock at Warehouse
Used - Like New High Quality! With Dust Jacket

Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

$5.77

1 in Stock at Warehouse
Used - Very Good With Dust Jacket

Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$5.89

1 in Stock at Warehouse
Used - Good With Dust Jacket

Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

$5.77

1 in Stock at Warehouse
Used - Good With Dust Jacket

Good condition. Good dust jacket.

$5.08

1 in Stock at Warehouse
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