Listening: The Forgotten Skill (Wiley Self-Teaching Guides)
Books / Paperback
Books › Business & Economics › General
ISBN: 0471087769 / Publisher: Wiley, May 1982
Examples, exercises, and illustrations help review the techniques of listening, asking questions, interpreting body language, and getting others to listen
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A practical guide that teaches all the skills of active, effective listening. Focuses on the importance of listening in all on-the-job relationships. Brings together current information on communication and interaction that can improve social and family relations.
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