Description
Wilkinson, CEO of a company that provides facilitation training, delivers a vision of facilitation excellence and reveals group techniques facilitators use to produce consistent results in presenting, teaching, planning, selling, and other professional and personal situations. Case studies, sample dialogues, and checklists show how to put the techniques to work. There is no subject index. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
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