The Soul of the Firm
Books / Hardcover
Books › Business & Economics › Marketing › General
ISBN: 0310201039 / Publisher: Zondervan, May 1996
The chairman of the world's leading service company shares the secrets of success, explaining how, by creating a positive and nurturing environment for employees and customers, the firm has learned to celebrate profit, productivity, and diversity. $25,000 ad/promo. Tour.
Read More
In this provocative new guide for managers, chairman Bill Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to the development of its people. In its responsibility to employ and manage over 200,000 employees and serve more than six million customers in thirty-one countries, ServiceMaster perceives value in not only what people are producing but what they are becoming in the process.
Read Less