Description
A guide to remaking a company's processes, organization structure, and management systems through reengineering shows companies how to make money in the 1990s by improving speed, productivity, quality, and service
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Reengineering the Corporation, the international bestseller is the pioneering book on the most important topic in business circles today: reengineering--the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy show how some of the world's premier corporations are reengineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satisfaction, and speed up and make more flexible all aspects of their operations.
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