Moments of Truth

Moments of Truth

By Carlzon, Jan and Peters, Tom (FRW)

Books / Paperback

Books › Business & Economics › Leadership

Books › Business & Economics › Customer Relations

ISBN: 0060915803 / Publisher: Harper Business, February 1989

Price Starting at $5.59

Free Shipping

Send to a friend

Add to Wishlist

Description

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy. Read More
Below is a list of products arranged by condition. Select the quantity of the product you desire and click the "Add" button.
Used - Very Good

Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$5.59

2 in Stock at Warehouse
Used - Good

Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

$5.59

1 in Stock at Warehouse
Free Shipping to continental U.S. OR $1.00 per item discount if shipped to store.

Reviews